Trust Center
How we keep your workloads secure, available and in India.
Security and sovereignty are the product, not a feature. This is a plain-language summary of our posture; detailed documentation and certification status are available under NDA.
Encryption
TLS in transit and AES-256 at rest on every volume by default — no toggle, no surcharge.
Data residency
Content, logs and metadata never leave India. No foreign jurisdiction or control plane in the path.
Tenant isolation
Logically isolated VPCs, security groups and ACLs; least-privilege access to infrastructure.
Resilience
Zone-redundant storage, per-host redundancy and a 99.99% instance SLA.
Logging & audit
Tamper-evident audit logs and access trails, retained per CERT-In-aligned practice.
Incident response
Defined detection, escalation and customer-notification process aligned to applicable directions.
Documentation & reporting
- Architecture & data-flow briefings for security and procurement teams.
- Certification status and audit reports — shared under NDA.
- Sub-processor list and data-residency attestations on request.
- Vulnerability disclosure: report security issues to cloud@primevistara.cloud.
See also our Compliance and Privacy Policy pages.
Statements here describe current practice and intent; they are not, by themselves, a certification or contractual guarantee.